By default, FormPro filters all pre-printed information from the filled-out form before it begins with the actual text recognition. This is necessary for removing lines or boxes or pre-printed text within the reading zones.
If the processing of a filled-out form results in a completely empty record or all cells contain only “garbage” you are most likely to have used a non-blank, already filled-out form as the background of your form template. This will cause FormPro to filter out too much information. If this is the case switch back to Definition View, scan or open a blank form by using Form / Scan or Form / Open Image File, adjust the zone positions and save the form again.
If your form is printed in red or green and you are using a scanner capable of drop-out color scanning you can enable the corresponding filter instead of the default filtering by image comparison (see Form / Settings / Filtering).